Our Policies

Ordering
For your convenience we offer several methods of ordering.

• Use our Web site. For quickest delivery, simply select items to place in your cart, and check out. That’s all there is to it. Your order is secure.

• Call us. Please use our toll-free order line at (800) 613-9323.

• Send a fax. Use our fax line, 24 hours a day, seven days a week, at (512) 323-0194.

• Note when ordering from within Texas. We regret to inform you that we do not accept orders of less than $1,000 from within the state of Texas. Texas law requires us to charge sales tax on all orders of less than $1,000 from within the state. Because we work on small margins in order to keep our prices low, the expenses associated with collecting and filing sales taxes are prohibitive. Again, our apologies.

• We do not ship outside the United States and its territories.

Order Confirmation Number
Once we receive your order we will confirm it by issuing an Order Confirmation Number. Once we issue the Order Confirmation Number, we agree to deliver your coins at the agreed upon price.

Payment
You may pay using Visa and MasterCard, postal money orders, cashiers checks, and personal check.

• Credit card. We accept Visa and MasterCard. Most credit card orders will ship within 48 to 72 hours of receipt or order. For your security, we only ship to the billing address of your credit card account. Our servers are guaranteed secure. Your information is strictly confidential.

• Postal money orders and cashiers checks. When you pay using money orders and cashiers checks, we will hold the items you order for 3 business days until payment clears our bank. Please make checks payable to The Gold Coin Store.

• Personal checks. When you pay using personal checks, we will hold the items you order for 10 business days until payment clears our bank. Please make checks payable to The Gold Coin Store.

• If paying by any method but credit card, please mail payment within 48 hours to:

            The Gold Coin Store
            P.O. Box 9426
            Austin, TX 78766-9426

Shipping
Once your payment clears, we’ll ship your order via Registered U.S. Mail, insured for its full value. We only deliver where the U.S. Post Office delivers. For your security, if you pay by credit card we will ship only to your card billing address. Shipping charge is $15 for orders of $500 or less and $20 for orders over $500.

Our packages are wrapped in plain brown paper with the return address stating simply T.G.C.S. for your protection. You must sign for the package. The postman will not simply leave it by your door.

Returns
Your satisfaction is 100% guaranteed. Because want you to be completely happy with your purchase, we offer a 14-day return privilege, no questions asked, for full refunds less shipping. See our No Risk 100% Satisfaction Guarantee for details. Please call us at (800) 613-9323 for return instructions.

Quick links for U.S. gold coins -
$20 Saint-Gaudens gold coins - $20 Liberty gold coins - $10 Liberty gold coins - $5 Liberty gold coins - $2.50 Liberty gold coins - $10 Indian gold coins - $5 Indian gold coins - $2.50 Indian gold coins

Quick links for World gold coins -
French Angel gold coins - French Rooster gold coins - Swiss Helvetia gold coins - British Sovereign gold coins, Victoria Old Head - British Sovereign gold coins, Edward VII - British Sovereign gold coins, George V - British Sovereign gold coins, Canada Mint - British Sovereign gold coins, India Mint - Netherlands 10 guilder gold coins - German 20 marks Wilhelm II gold coins - Russian 10 rubles gold coins - Russian 5 rubles gold coins - Belgian gold 20 francs, Albert I, Military Bust - Argentinian Gold "Argentino" 5 Pesos Liberty design - Cuban 5 Peso Jose Marti design - Cuban 10 Peso Jose Marti design - Saudi Arabian Gold Guineas - Hungary Gold 20 Korona, Franz Joseph I

Quick links for U.S. silver dollars -
Morgan silver dollars, S-mint - Morgan silver dollars, P-mint - Morgan silver dollars, O-mint - Morgan silver dollars, CC-mint - Peace silver dollars

  

Order securely online:	Use your Visa or MasterCard for immediate delivery. Our servers are secure. Your order is quick and worry free!
Order by phone:	Call us at 800-613-9323, 9:00 a.m. to 6:00 p.m. (CST), Monday through Friday, to place an order or consult with one of our gold or rare coin experts.
Guarantee:	If you're not happy with your coins for any reason, you may return them within 14 days for a full refund, no questions asked! See our No Risk 100% Satisfaction Guarantee for details. See our policies.
Shipping:	Click here for shipping details.